At NIPPON REIT, it is believed that developing the communities where properties are located will enhance the value of its assets. As a responsible real estate owner, NIPPON REIT strives to engage in dialogue with local residents, to offer its land and facilities as venues for people to interact and to establish roots in the community.
Stakeholder Engagement
NIPPON REIT and SRA will continue to contribute to building a sustainable society through business dialogues with various stakeholders, including investors, tenants, local communities and employees.
Investor Engagement
NIPPON REIT prioritizes fair disclosure to all investors and conducts timely disclosure, including simultaneous Japanese/English press releases, as well as making its website user friendly.
NIPPON REIT pursues direct communication with a variety of investors. The latest IR activities are as follows.
| Fiscal Period | 25th FP | 26th FP | Total | |
| Fiscal Period | February 2025 – July 2025 | August 2025 – January 2026 | ||
| Industrial Investors (Meeting) | ||||
| 64 | 58 | 122 | ||
| Japan | 50 | 45 | 95 | |
| Overseas | 14 | 13 | 27 | |
| Individual Investors (Seminar) | ||||
| No. of Events Participated |
No. of Events Participated |
No. of Events Participated |
||
| 1 | 2 | 3 | ||
Tenant Initiatives
Improving Tenant Satisfaction
Conducting Tenant Satisfaction Surveys
NIPPON REIT conducts a questionnaire targeting tenants once every three years. Based on the results of the questionnaire, issues related to the properties are identified and improvements are made with the aim of increasing the comfort levels of the properties and enhancing their competitive strengths. Through efforts to improve tenant satisfaction, NIPPON REIT seeks to foster successful tenant relationships and facilitate communication between tenants and lessors.
In the questionnaire targeting tenants, a request was made by a tenant, who is leasing an entire building, for the renovation of the washrooms to be undertaken to improve their environment. Prior to carrying out the washroom renovations, NIPPON REIT held numerous discussions regarding the design, etc. with the tenant from the planning phase to incorporate the tenant’s needs for the purpose of seeking to effectively improve tenant satisfaction and enhance the competitive strengths of the property.
By utilizing the leased floor-area ratio in accordance with the revised Building Standards Act, the dead space adjacent to the entrance on the first floor was converted into a lounge. A design that would allow both smokers and non-smokers separately to use the space was adopted for the purpose of seeking to effectively improve tenant satisfaction and enhance the competitive strength of the property.
Improvement of Convenience
A car-sharing service was introduced as a service for tenants and nearby residents who do not own cars. The service has been introduced for the purpose of seeking to effectively improve tenant satisfaction and contribute to the local community.
In the questionnaire targeting tenants, a request was made to change the door of the entrance on the first floor to an automatic door. Renovation work was undertaken for the purpose of seeking to effectively improve tenant satisfaction and enhance the competitive strength of the property.
FreeiD, a facial recognition system provided by DXYZ Co., Ltd., was installed at entrance, sub-entrance, and garbage disposal sites at Tower Court Kitashinagawa, entrance at Splendid Shin-Osaka III, and at entrance and common areas at Splendid Namba, at three locations.
In addition to being able to pass through the entrance with no key, there is no risk of spoofing, and this also leads to improved security.
Improving Resilience for Disaster, etc.
Introducing Disaster Response Vending Machine
In several properties held by NIPPON REIT automatic vending machines that are able to provide beverages free of charge at times of disaster have been installed. They are conventionally used as beverage vending machines, but at times of disaster or other emergencies any person can easily obtain free beverages from the machines. This initiative has contributed to the provision of relief supplies at times of disaster, and NIPPON REIT seeks to effectively improve tenant satisfaction, provide support for business continuity plans (BCPs) and contribute to local communities.
Seismic Control and Seismic Isolation Measures
By installing seismic control equipment and seismic isolation dampers, damage from major earthquakes will be mitigated.
Conducting Fire Drills
Fire drills involving tenants are conducted in all office buildings held by NIPPON REIT.
Placing Emergency Kit with Food and Water
in an elevator
in a warehouse
NIPPON REIT places boxes of emergency kits in elevators in case of disasters or mechanical issues.
Installation of AEDs
NIPPON REIT is promoting the installation of Automated External Defibrillators (AEDs).
They are available to tenants and the neighboring community, which is displayed on the AED stickers and registered on the administrative map.
These devices will be gradually introduced at jointly owned properties with third parties.
Affordable Real Estate Leasing for SME
Businesses with 29 or fewer employees comprise 91.1% of all businesses in the 23 wards of Tokyo, according to statistics on the ratio of establishments by employee size (survey by the Statistics Bureau, Ministry of Internal Affairs and Communications). Since its primary investment assets are centrally located, medium-sized offices (54 properties、64.8% based on acquisition price), NIPPON REIT aims to contribute to the development of the Japanese economy through the provision of office buildings with comfortable working environments to Small and Medium Enterprises, which are the foundation of the Japanese economy.
We use a variety of leasing services to support moving into properties held by NIPPON REIT for small and medium enterprises and venture companies who are main target tenants for NIPPON REIT.
| Select Office | ittoku | shikittoku | Shikikin tsunagetoku? | |
|---|---|---|---|---|
| Summary |
Original leasing service by which tenants can select office layout from several patterns and NIPPON REIT shares costs of the office interior work  |
Original leasing services with NISSHO-HO Co., Ltd (“NISSHO-HO”) by which tenant can reduce drastically relocation costs  |
Original leasing services with NISSHO-HO by which NIPPON REIT refunds a half of deposit after the end of original lease contract period depending on the tenant’s financial condition  |
Original leasing services with NISSHO-HO to promote office transfer by allowing up to 9 months of deposit of deposits at the time of the conclusion of a lease contract  |
| Tenant’s needs | ・To improve work environment with efficient and comfortable layout ・To reduce relocation cost to invest our business as much as possible | ・To minimize initial cost of a security deposit at the move-in ・To avoid arranging a surety jointly and severally liable for rent payment | ・To make effective use of deposit ・To avoid arranging a surety jointly and severally liable for rent payment | ・To avoid double deposits ・To increase flexibility of relocation and moving periods ・To make effective use of cash on hand |
| Service features |
Initiatives Targeting Local Stakeholders
Tenant Invitation
NIPPON REIT attracts tenants that match the needs or locations of local communities with the aim of improving living convenience for people in local communities.
A car-sharing service was introduced as a service for tenants and nearby residents who do not own cars. The service has been introduced for the purpose of seeking to effectively improve tenant satisfaction and contribute to the local community.
In the questionnaire targeting tenants, a request was made to change the door of the entrance on the first floor to an automatic door. Renovation work was undertaken for the purpose of seeking to effectively improve tenant satisfaction and enhance the competitive strength of the property.
Mobile food trucks are permitted to use some parts of the premises of this property. By providing food services on a day-by-day rotation basis in response to demand from people working in offices who are faced with a range of situations, including a limited number of restaurants in the neighborhood which makes it difficult for workers to have lunch outside their offices within their limited lunch hours, NIPPON REIT seeks to effectively improve tenant satisfaction and contribute to local communities.
Allow the rooftop at time of disaster (Tower Court Kitashinagawa)
Tower Court Kitashinagawa has an agreement with the local fire department to allow the use of its rooftop at times of disaster for ascertaining the disaster situation of the Shinagawa area.
Participation in redevelopment conference
NIPPON REIT participates in regular meetings of the Shinagawa-Ura area redevelopment conference.
Establishment of Gallery of History of Shinagawa (Tower Court Kitashinagawa)
The geographical name Shinagawa dates back to the Heian Era (around 400 years from AD 794), and Shinagawa prospered as a port in Edo (Tokyo) Bay during the Kamakura Era (AD 1185-1333). In the Edo Era (AD 1603-1868), Shogun Ieyasu Tokugawa established a tenma system (a transportation system that carried envoys, goods, etc. using horses) with shukueki (post stations) for the Tokaido (this mainly means the roads from Nihonbashi, Edo to Sanjo Ohashi in Kyoto), and Shinagawa was the first shukueki. For the purpose of preserving this time-honored history of Shinagawa, the first-floor portion of Tower Court Kitashinagawa is open to the public as a gallery of the historic site.
Cooperating with Communities in Bicycle Sharing (Itohpia Iwamotocho 1-chome Building)
We have agreed to provide some parts of the land at our office building with municipalities and its vendors and operate it as a port for bicycle sharing based on agreements to enhance public spaces as well as health and wellbeing. This initiative is expected to have many positive impacts, such as enhancing the attractiveness of the city with improved convenience of movement, revitalizing the community and tourism, lowering the number of abandoned bicycles, reducing CO2 emissions with the shift from automobiles to bicycles, improving environmental awareness and advocating health.
Initiatives for Employees
NIPPON REIT is prohibited from having any employees under the Act on Investment Trusts and Investment Corporations and therefore commissions business operations to its asset management company, SBI REIT Advisors Co., Ltd.
SBI REIT Advisors Co., Ltd. implements a variety of measures to attract talented human resources. For more details, please refer to the website from the link below.
